- Thu Sep 27, 2018 2:56 pm
Do not recommend Spotahome to anyone.
I booked a room in apartment in Rome. When I arrived, it turned out that my room had been occupied since beginning of the year. And people were living there were not going to move out any time soon. There was another free room in the apartment, and I settled in this room. It was much smaller, than the one I booked, less space, shelves, smaller table, one bed instead of two and so on. I connected Spotahome in that same day, telling about my problem. For about a week we were writing emails to each other, but it didn't solve anything. And then they just stopped answering me. The last time I received anything from them was on the September 14, today is September 27th.
So, if you are going to book a flat through Spotahome, probably everything will go well, but if there would be any trouble with your apartment, you better not rely on their support. And not answering makes Spotahome look like a complete scam...