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By Nick5a1
Make a Dent in the Universe by Solving the Number One Problem Faced by Medical Researchers

Hello—we’re Trialfacts, a remote company, and without us, a lot of medical research would not be possible. We’re searching for an experienced, part-time salesperson to help our clients solve their biggest problem. If you’re looking for a position where you can set your own hours, take holidays as you see fit, work remotely from home or while traveling, and help medical research succeed, then please read on.

Today’s highly sophisticated medical system has added nearly 20 years of life expectancy, reduced infant mortality by 90% and maternal mortality by 99%. Polio, leprosy, smallpox, and tuberculosis are practically eradicated, even in the poorest countries in the world. There’s plenty of room for improvement, but a big part of what’s been achieved is due to new medications, medical devices and understanding developed through clinical research. 

Our clients – medical research organizations, are working hard to continue to develop treatments, increase our understanding, eradicate sickness and improve quality of life.

Our company – Trialfacts, removes the biggest hurdle and frustration to conducting their research, by recruiting the patients they require for their clinical trials, and often times saving the day when they come to us to find the patients they need, or else have their research invalidated.

We’re looking for someone who can:

Sell—You’ll need to achieve and maintain a sales win rate of 50%+ (our current win rate is 62%) within two months. We’re looking for someone who has a demonstrated ability to close sales.

Manage— You’ll be managing our sales function, CRM and supporting activities to achieve $50k/month in new client revenue (which equates to 5 new client appointments per week). You’ll need to maintain a 10%+ booked appointment rate from our outbound email lead generation campaign.

Learn—You’ll need to rapidly develop a thorough understanding of the industry, our clients, their concerns, and our service, within two months (you’ll be trained and supported by our CEO, who does our current sales), so you can hit the ground running.

Lead—We’re looking for someone who is open to playing a growing leadership role within the sales and marketing function, as well as potentially in our small but fast-growing business.

What’s in it for you:

Autonomy— We don’t have set working hours. We don’t have a holiday policy (you can take your holidays whenever you want). We don’t micromanage or babysit.

You’ll be accountable to the rest of the team purely on your results, and not on the number of hours spent working, calls made, emails sent, etc. Our team is remote (we communicate via Slack and Google Hangouts). We set our own hours based on what works for us and our clients. As long as you have a decent internet connection and can overlap with our clients’ working hours, you can work from wherever you choose. You’ll need some flexibility to schedule sales calls with North American clients as well as Australian clients (typically first thing in the morning in Australia, which is late afternoon/early evening in North America).

Innovation—We’re the first and only company in our industry to guarantee our results. We’ve launched innovative patient recruitment strategies (e.g., our phone screening appointment system, researcher interviews) that provide predictability and certainty in a volatile industry, and we’re constantly improving our service.

We apply the same innovative approach to our sales process (or, as it is known to our clients, our due diligence process). We’ve streamlined and automated (think templated emails, automated follow-up, optimized proposal templates and sales scripts) a lot of our sales activities, on top of using the latest and greatest sales automation tools (e.g., Mixmax, ProsperWorks, Google Apps, Zapier, etc.). While there still are sales activities for you to perform, your time will predominantly be spent where it is most valuable: selling to potential clients with an urgent need.

Impact—Trialfacts plays an extremely important role in contributing to medical research and driving humanity forward. Our clients—researchers working at universities, pharmaceutical companies, biotech companies, natural medicine companies, hospitals and medical practices—work hard to develop treatments that cure diseases and improve quality of life.

We are the only company that solves recruitment problems in a predictable and reliable way—our consistent, results-driven process makes us the only recruitment company that provides a money-back guarantee.

Opportunity—We’re a rapidly growing company, 100% year on year via organic growth through repeat business and referrals.

We offer an attractive salary + results-based compensation package, and the possibility to move into a full-time position and/or leadership role in the business. The future looks optimistic as we continue to improve and expand on our core service.

Meet our team

Nick Karrasch, CEO—I’m an Australian currently living in Montreal, Canada. I started Trialfacts nine years ago while at university. I also previously founded a business and sales funnel automation consultancy, but now focus entirely on Trialfacts. I have interests in medical research, entrepreneurship, learning, futurology and psychology. In 2011 I once reached inbox zero. My weaknesses include craft beer, good coffee, trying to emulate Elon Musk, and I have a nerdy love of hard sci-fi.

Jess Kramer, Recruitment Manager—Jess is the recruitment manager responsible for our overall recruitment. She also manages our due diligence process during which we determine which studies to take on during the sales process (so you’ll be working closely with her!). During her 18 months with Trialfacts, Jess has completely overhauled the position and our client satisfaction has gone through the roof as a result. Jess is a South African currently located in Bali, and has spent the last year traveling through Asia.
“I love working for Trialfacts. I get to be a part of a wonderfully innovative and bold team. I am challenged on a daily basis, and pushed beyond my comfort zone where I discover new things about myself. I work wherever I like – whether that be in a coffee shop in Cape Town or a co-working space in Chiang Mai. I learn something new every day. And, I help to advance medical research across the world. What more can I ask for?

For the past few months, I have been involved in account management and working closely with clients. Every trial is different. Every client is different. This makes the work extremely interesting and keeps you on your toes. It’s the perfect mix of analytics, strategic thinking and client management. It’s hugely satisfying.”

Cathy Lacay, Customer Service Manager—Cathy is our customer service manager, and interfaces with our clients, patients, and volunteers. Cathy has been with us for several years, has worked in many areas of the business, and now handles all of our client communication and patient support. She works closely with Jess and Vivian. Cathy lives in the Philippines.
“I’ve always enjoyed working here at Trialfacts. Over the years, I’ve seen the company grow not just in numbers but more so in learning. I’m inspired by the culture of being equal even with our “boss”- something that I don’t see in the usual office setting. Personally, it took a little bit of getting used to especially when I need to throw in big ideas for improvement but that’s something I’m more than willing to embrace. We don’t just have the best and the smartest but also the nicest people, it’s amazing how Nick was able to pool them together. I so love it here that I also got my sister to join me on board recently!”

Gina Lillicrap, Technical Support—Gina joined us a couple years ago as our technical support. Gina has the ability to jump in, experiment with and master new technology that has allowed us to take on projects, venture into new areas, and improve our service in ways that we simply couldn’t have done without her. Gina is located in Gayndah, Australia.
“When I originally applied for the position at Trialfacts, I was looking for a position that would effectively work in with my family commitments. Little did I realise that I was not just applying for a “job” I was applying to join a new family. The care, respect and encouragement that is thrown around on a daily basis by not just Nick but all members of the team is breathtaking.

Nick has the ability to inspire me to push past barriers that may have seemed to be a roadblock before, successfully reach my goals (that I set for myself) and still smile at the end of the day. Nick’s Leadership isn’t via issuing unattainable KPI’s but from encouragement, sharing knowledge and providing support professionally and personally.”

Vivian de Veyra, Recruitment Assistant—Vivian is Cathy’s sister and is located in Manila in the Philippines. For a long time, we’ve joked about wanting to clone Cathy, and so when Vivian was looking for a work change we jumped at the opportunity to bring her on board. Vivian manages our email lead generation, and the technical and software aspects of our recruitment service.
“I consider myself fortunate for being given the opportunity to work at Trialfacts. This job affords me the flexibility and freedom to achieve a work-life balance. I also get to work with a diverse team, composed of excellent individuals under the steady leadership of Nick. Working with them has challenged me to deliver my best and to never stop learning. I am so thrilled to be part of this and hope to grow together with this company.”

Interested in making a difference with us? Here’s how to apply:

If you are interested in this position, email nick at trialfacts dot com with the subject “Part-Time Salesperson Application – [Your Name]” and tell us briefly why we should consider you. Please also let us know how you heard about this position, and include in your application your sales experience.

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